Service Agreements

Service Agreements

Know where your equipment stands. Take action on what matters. Plan what comes next.

Get structured OEM support for equipment verification, preventive maintenance, corrective action, and long-term lifecycle planning. Choose the level of service that best matches your equipment, maintenance capabilities, and production priorities.

WHY IT MATTERS

Move From Reactive Repairs to Planned Equipment Care

Waiting for a breakdown before servicing welding automation equipment can create unexpected downtime, inconsistent weld quality, and difficult-to-predict repair costs. It can also leave your team without a clear record of equipment condition, completed maintenance, or emerging concerns.

ESAB Welding Automation Service Agreements bring inspection, maintenance, documentation, and future planning into one structured program. Your agreement is configured around your covered systems, utilization, production criticality, service needs, and internal maintenance capabilities. This approach helps your team understand current equipment condition, turn findings into prioritized action, and plan future maintenance more deliberately.

  • Reduce unplanned downtime
  • Maintain consistent weld quality
  • Plan maintenance costs
  • Document equipment condition
  • Protect long-term equipment value

what we do

Choose the Right Level of Support

Control and Operator Interfaces

  • Verify gives your team an objective, documented view of how covered welding automation equipment is currently performing.

    Depending on the agreed scope, services can include:

    • Covered equipment and configuration confirmation
    • Mechanical, electrical, safety, and functional inspection
    • Parameter and output verification
    • Calibration or validation where applicable
    • Classification of findings and observed risks
    • Technical reporting and next-step recommendations
    • You do not have a recent equipment-condition baseline
    • Performance or conformance needs to be documented
    • Quality or maintenance teams need traceable findings
    • Equipment history is incomplete
    • You want to identify priorities before approving repairs or upgrades
    Verify: Confirm Condition and Performance
Verify: Confirm Condition and Performance Optimize: Turn Findings Into Planned Action Predict: Plan for Future Maintenance and Lifecycle Needs

benefits

Benefits of ESAB Service Agreements

services

What Can a Service Agreement Include?

Every agreement is configured around your equipment, operating profile, location, internal resources, and commercial requirements. It can include:

  • Confirm covered systems and configurations
  • Complete mechanical, electrical, and functional checks
  • Verify key parameters and performance
  • Document equipment condition and findings
  • Perform scheduled maintenance
  • Inspect critical wear areas
  • Recommend follow-up actions
  • Provide next-due service guidance
  • Complete applicable calibration or validation
  • Document measurements and performance results
  • Provide appropriate certification records
  • Complete defined repairs and adjustments
  • Address prioritized inspection findings
  • Replace included maintenance components
  • Record completed service and current equipment status
  • Document open findings and recommended actions
  • Identify parts, monitoring, or upgrade needs
  • Remote technical support
  • Operator and maintenance training
  • Additional service visits
  • Spare-parts and obsolescence planning
  • Upgrade and lifecycle assessments
Avoid costly interruptions
Improve equipment reliability
Keep production moving
Plan service costs more effectively

Quality & Compliance

The Standards Behind Our Reliable Support

Global Aftermarket Welding Automation operates within ESAB’s corporate management system. The system is certified to ISO 9001 for quality management and is supported by ISO 14001 and ISO 45001.

ISO 9001

Quality Management Systems (QMS)

ISO 14001

Environmental Management Systems (EMS)

ISO 45001

Occupational Health and Safety (OH&S) management systems

Our service processes are aligned with the principles of

  1. Quality Management
  2. Continuous Improvement
  3. Customer Focus
  4. Technical Competence
  5. Environmental Responsibility
  6. Workplace Safety

Build a More Reliable Maintenance Plan

ESAB Welding Automation Service Agreements help your team move beyond one-time repair calls and create a more effective approach to equipment care. Whether you need a documented condition baseline, scheduled preventive maintenance, corrective action, or long-term lifecycle planning, ESAB can help configure a program around your equipment and production priorities.